Covid-19

Stu Mead March 27, 2020 General 0 Comments

A very good and unique information article about the Covid-19 virus that we are all dealing with right now.

What Good Are Google Reviews?

Stu Mead February 19, 2020 General 2 Comments

Google Reviews are a good place to start when looking at a new place. Here’s a few things I think you should know.

Google Rating

4.7

Based on 309 reviews

Club Mead Pet Resort

4.7

Edith Bauer

02:02 21 Jan 22

**Edit: I was more than happy to continue using Club Mead despite the two small negatives I had mentioned in my review and that I simply pointed out for potentially-helpful feedback. I clearly stated the positives as well. The response my review received was unprofessional and petty (**of course their response has now been edited**), and the owner claimed I said the food went bad (there's a difference between 'stale' and 'bad'). Rather than apologizing for not ensuring food is kept fresh, the quality of the food I purchase for my cat with allergies was insulted LOL. Due to this response, I will no longer use Club Mead and will also adjust my rating accordingly (previously gave 3 stars, which I thought was fair). I didn't make anything up in my review nor was I nasty (NOW I'm a bit irritated), yet was met with an unkind response. You need to work on your customer service skills.Original review:Mostly happy with my experience. One small thing is that the old boarding place I used to use before moving, gave a discount on the second cat even if a separate kitty condo was used. Here, I was charged full-price for each condo for my two cats since they didn't share one.But the biggest bummer was getting back the cat food bag wide open. My older cat is a picky eater and when the food starts going stale due to not keeping the bag properly sealed, he eats less and less and gets skinny until we open a new bag. We also have to buy a slightly more expensive brand as he has grain allergies. So now I have a higher-quality bag of stale cat food. It would be great if employees could pay attention to these details so that money spent isn't wasted 🙂 other than that, everyone seemed friendly and accommodating and my cats seemed fine after their stay. I would use their services again.

caleb Casamajor

22:24 20 Jan 22

Great.. My first time and my dog loves

L. S. Youn

02:31 17 Jan 22

It was just okay, no more no less.

Craig Peeples

14:57 14 Jan 22

Fantastic service. Our dog loves the place!

Dee Phipps

23:38 09 Jan 22

Dr Greg Tailleur

20:00 04 Jan 22

Dietrich was treated very well, very happy with the communication and the attentive staff.The location is also excellent.

Chloe Tailleur

19:49 04 Jan 22

Excellent service, definitely would use again.

Megan Howland

21:55 03 Jan 22

My dogs had a great experience! The staff was lovely and would be happy to go back again.

Dave Cote

12:20 01 Jan 22

Megan and staff are always very professional. We have been taking Lilly there for 7 years and we have never had a issue.

Paige Matlock

19:20 29 Dec 21

We took our Kya there for the first time over Christmas. I was very nervous about how she would do at a new kennel but I didn't need to be. She did amazing and that is a testament to the staff & how they treated my girl! She was comfortable enough to make a "nest" & sleep, which she doesn't do at her other kennel, for that alone we will be back!

Karina DesLauriers

04:11 14 Dec 21

Darryl Vogler

23:16 13 Dec 21

These folks love our furry friends. They are kind, attentive and my pup Odin absolutely loves staying here and playing with his pals.

Kristoff Video Library

01:01 13 Dec 21

Thorby, had a great time and he enjoys his short stay. Tired and happy, he sleeps well now.. He is more than excited to come back again. Awesome staff as well....

Liam Gilfillan

06:00 09 Dec 21

Dog comes home super happy, clean and most importantly tired every time! Love this place love the easy booking on the app and the popcorn machine at pickup has to be my favorite!

Gena McCormick

23:24 06 Dec 21

This is an absolute MUST home away from home for your furry kids! Tyson- our furry kid was treated amazing and the staff kept us updated with photos and what he was doing ! I recommend Club Mead to everyone!We have had a few stays now since our last review and we couldn’t recommend Club Mead enough!The joy when they see Tyson.The care and the communication is fantastic!

Curtis Leonhardt

13:32 04 Dec 21

Great friendly staff, both dogs seem to enjoy their stay everytime

Catherine Goddard

04:56 30 Nov 21

Tucker had a great day playing at Club Mead daycare.

Karen Leger

00:56 22 Nov 21

I was referred by a friend to check out Club Mead a couple years ago. Our giant baby Sam loves it there! Everyone working there is so wonderful and amazing with him! Sammy had a blast on his latest visit and is completely pooped!

Kate Shaheen

20:35 11 Nov 21

Great kennel. I’ve been bringing my dogs here for years. The best customer service from all staff and owners. I’d recommend Club Mead to everyone

graciela landivar

18:31 04 Nov 21

My dog Pelu was very well treated and when my husband asked by e-mail how the dog was doing had the answer quickly.

Jordan Wade

01:36 03 Nov 21

We brought our dogs to this "Pet Resort" today, we arrived and the first lady was awesome and had no problems with our dogs. We explained to them the situation and how one of our dogs was kept in a kennel and was not treated well before we adopted him and she has no problem at all with it and said they specialized in them. We came back to pick them up my girlfriend went in and came out balling. when she went in a man started harassing her and telling her our dogs should be put down and yelling at her and saying how bad our dogs were and talking down to her until she left. this is un acceptable in any business ever in the world and no dog NOR OWNER should ever be disrespected like this. Swearing at my girlfriend and also separating my dogs that have anxiety without each other Do not bring your pets here. Do you research you will not regret it.

Vinnie Patel

06:54 28 Oct 21

YouTube User

06:52 28 Oct 21

Jeff Burns

13:17 25 Oct 21

Annette Hamilton

23:17 11 Oct 21

Gus is always happy to go there and happy to come home. Sleeps the whole way.

Bernd Schwanke

14:53 11 Oct 21

Bae loves coming here! Staff is always friendly, responsive and professional.

Robyn Volk

01:28 27 Sep 21

Just picked up my dog Mia , she spent the night there for the 1st time. She's very tired and happy. I was able to get updates and the process was very easy. Thank you for taking such good care of Mia.

Hailey Allison

16:55 14 Sep 21

It was our first time boarding our two large breed dogs at Club Mead. We were extremely nervous because one of our dogs can be reactive with dogs she doesn’t know, and together they can be quite the handful!When dropping them off, they reassured us that there’s nothing they couldn’t handle and it definitely made us feel better leaving them for the weekend. Everything went better than we expected and they were very professional!Thanks for taking such great care of Luna & Moose, we will definitely be back again!

Bianca Pelchat

21:45 12 Sep 21

Jacqueline JL

04:33 11 Sep 21

I’m very happy with the professional and excellent care my dogs revive at club mead. Thank you so much for caring for them when they are boarding at the kennel 👍

Jason T

04:45 10 Sep 21

Great facility and our dogs were happy and tired out at the end of their stay!

Cameron Cowieson

04:44 08 Sep 21

Rita Maalouf

04:41 07 Sep 21

Dropped our puppy there for the weekend, wasn’t impressed with cleanliness noticed pee marks everywhere, the place stunk, and is very crowded , it’s super loud from barking of all the 120+ dogs stacked on top of each offer, almost backed out if I didn’t have a trip to go to. Spent the whole weekend how my puppy will be comfortable with such a poor environment. On top of that we get a surprise $30 extra on our bill cause it’s the long weekend which wasn’t disclosed to us up front. Won’t go there again. No transparency and overcrowded couldn’t wait to come back to pick up my pup

Darcy S

16:26 04 Sep 21

Chad Tucker

03:07 30 Aug 21

Good rates, always able to accommodate, also able to handle my very stubborn chow chow.Conveniently located 1 minute from highway 2.

T M

16:14 29 Aug 21

We left our left our little guy there over the weekend. Normally he stresses out quite easily and doesn't like strangers or other dogs, but when we picked him up he was really happy being held by Stu and we were told he played well with the other dogs. Thank you so much for taking such good care of him!

Jason Robertson

01:43 24 Aug 21

Joshua Davidson

17:54 22 Aug 21

Great place. Just left our dogs overnight there for the first time and they loved it. Staff were amazing. Answered all our questions and were very professional and easy going. We will be back with our fur babies for sure.

Sherri Johnston

02:43 21 Aug 21

We’ve been using this kennel for years. They always take good care of our pets. Our most recent dog has been a bit unpredictable meeting new people, so I was concerned how he would do. As usual, the kennel staff were amazing - they accomplished more with our dog that we can (baths, nail trim, socializing with other dogs, etc.) The kennel is terrific at communicating - I would highly recommend!

C Dutton

21:59 03 Aug 21

This was Charlie’s first visit to a kennel in Alberta. He came home a very tired boy. Slept for 3 days. I would recommend this kennel and will continue to use them on my next adventure

Dallas

20:47 03 Aug 21

Absolutely love this place, Megan is amazing. So kind and friendly not to mention takes amazing care of our dog. He loves going here and is so exhausted from all the play when he comes home!!Thank you guys for being so awesome

Mel Rambeau

05:19 03 Aug 21

We have been using Club Mead since we moved to the area 6 years ago and our dog loves his visits every time. We were a little worried about his stay this go around as our dog is getting older and needs more coaxing with his meals but the staff was happy to oblige with our requests for meal time along with the treats and toy we brought along for his week long stay. When we picked him up our dog was energetic and super excited as always. We highly recommend Club Mead for its cleanliness, customer service, easy booking and care for the animals.

Camille Johnson

03:26 03 Aug 21

We’ve boarded our cat here many times and they are professional and reliable. Last time she had to go in with a cone on and wasn’t happy with us but was very good for everyone there. We get good reviews every time we pick her up and she’s always healthy and happy.

Crissy Andrews

23:42 02 Aug 21

Michelle NC

22:52 02 Aug 21

Always friendly and polite! Excellent job of clipping Oakley's nails, Oakley is always well looked after.

L. Dowker

17:49 02 Aug 21

Absolutely Love this kennel! My babies are so well kept and so happy, both when they arrive and when we come to pick them up. The app is awesome, and they text me back right away if I have any concerns. Highly recommend.

JEANETTE JORDAN

00:51 02 Aug 21

First time ever we have left Chico anywhere - excellent place Chico came home happy & I love that I could message to see how he was doing . Definitely an ideal place to put your pets knowing they will be safe !!!

Samantha Gascon

16:26 29 Jul 21

Friendly service, my dog came home tired and happy! I texted through out the weekend to check on him and got quick friendly responses. Close to the airport and family run, highly recommend 🙂

Richelle Richardson

20:55 28 Jul 21

We love this Kennel. Our dog is usually really skittish around new people, but her very first time going there she went right to the ladies working and let them pet her. Same on the second stay when the owner was there.Facility is great, the staff are friendly and amazing.We are already booked for her third stay.The online booking system makes things super easy as well.

M A

19:42 26 Jul 21

Professional, reliable, dependable. Thanks!

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Category: General

Covid-19

What Good Are Google Reviews?

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Contact Info

Closed on these dates 2020:

Sunday, Feb 16

Saturday, April 11

Sunday, April 12

Sunday, May 17

Saturday, August 1

Sunday, Aug 2

Sunday, Sep 6

Sunday, Oct 11

Dec 24-25-26-31

Jan 1-2, 2021

Only the office is closed and our system will not allow bookings to start or end on these dates. The kennel is fully operational.

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